QUALITY MANAGEMENT


Hawk Research Laboratories Quality Statement
Quality Performance is a commitment to excellence by each Hawk Laboratories employee. It is achieved through teamwork and continual improvement. We are dedicated to being a leader in providing quality products and services to the refinishing market that meet or exceed the requirements of our customers and all of our key stakeholders.

For more than 30 years, Hawk Labs has built our reputation on supplying the highest quality coatings, equipment, and accessories to the professional refinishing market. We are dedicated to providing our customers with high-quality products, industry-leading customer service and committed to doing it right the first time, every time.

Quality management plays an important role in ensuring that the company can reliably produce and deliver the quality products and services expected by its customers.

Customer Focus
Hawk Labs product and service quality requirements are defined by our customers. We work closely with our customers to understand their businesses and their expectations. This close relationship helps Hawk Labs better meet its customers’ expectations today and to anticipate and meet their future needs.

Continuous Improvement
Hawk Labs has embraced a policy of Continuous Improvement and utilizes several key processes and tools to ensure that Continuous Improvement is a way of life for our employees. Hawk Labs continues to invest in laboratory equipment, raw materials, R&D and people to produce and deliver high-quality products. All quality control methods used at Hawk Labs are based on American Society of Testing and Materials (ASTM).




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